From September 2009 technicians will find a Boiler Passport supplied with every new oil boiler. The Boiler Passport has been prepared in consultation with OFTEC and is designed to provide a means by which consumers will receive a properly installed and commissioned appliance that meets current Building Regulations. The Boiler Passport is supported by Warmflow and other major manufacturers and has been developed in direct response to the recognition that incorrect installation and failure to commission is frequently the cause of a failure of the boiler - rather than an actual fault of the product. Any future warranty will be conditional upon the correct installation of the boilers along with the completion of a Boiler Passport and the commissioning certificate being returned to the manufacturer.

The Passport is fixed to the appliance and must remain with the appliance to provide the consumer with evidence of proper commissioning and a detailed service record. Use of non-competent persons may invalidate the warranty.

Completion of Passport

Instructions for completion are clearly printed on the inside cover of the Passport – the details should be completed legibly and in block capitals. The commissioning certificate portion of the Passport must be completed. The original copy should then either be posted or faxed to the manufacturer or, alternatively, the information can be submitted online. All sections of the certificate must be completed in full and any missing information could invalidate the warranty. If you have any queries about the Passport or the boiler itself, please contact the Customer Care Centre.

The installer is responsible for completing the Boiler Passport and returning the paperwork to the manufacturer.

Remember, the future warranty of the appliance is conditional upon correct installation, completion of the Passport document and returning the commissioning certificate to the appliance manufacturer – if you don't do this the warranty could be invalid.

commissioning engineer details

Commissioning Engineer Name & Address

Commissioning Engineer Contact Details

* Enter at least one number
appliance & installation details

Householder's Name & Address

Householder's Contact Details


Automatic Bypass Fitted to System?
commissioning procedure information

For All Installations

For Sealed Systems Only

  • litres
  • bar
  • bar
  • bar

For Condensing Boilers Only

For All Boilers

Boiler Performance

  • %
  • %
  • ppm
  • °C

Burner Settings

  • °
  • mbar
  • bar
 

Additional Requirements for Combi Boilers

bar

Incoming Mains Water

  • L/min
  • °C

Domestic Hot Water

  • L/min
  • °C
 

For All Installations

Does the heating and hot water system comply with the appropriate Building Regulations?

Has the appliance, flue system and associated equipment been installed and commissioned in accordance with the manufacturer's instructions?

Have the appliance and controls been wired in accordance with all local and European electrical regulations in force at the time?

Have you checked the complete installation (including boiler, flue, radiators, pipework, tank and fuel line) for water, oil or flue gas leaks?

Have you demonstrated the operation of the appliance and system controls to the customer?

Have you left all of the manufacturer's literature and this passport with the customer?

Has the necessary provision for combustion and ventilation air as required by BS5410 and the appliance manufacturer's instructions been provided?

Where the completion of CD10 and CD11 documentation is a requirement of the Building Regulations, have these been completed?

I am, or have the authority to act on behalf of, the Commissioning Engineer and do hereby certify that the information provided herein is, to the best of my knowledge, complete and accurate.

To help keep your details accurate we may use information we receive from our partners. You can ask for a copy of your details (for a small fee) and to correct any inaccuracies. To make sure we follow your instructions correctly and to improve our service we may monitor or record our communications with you. Please note that failure to provide some or all of the information requested does not affect your statutory rights but may affect the quality of the service provided.

Your details will be used by the manufacturer to provide customer services, information about extended warranties and for other marketing purposes. They will disclose your information to their service providers and agents for these purposes. Your details may also be used by other third parties for other marketing purposes. The manufacturer and the third parties may contact you by mail, email or telephone. If you do not wish for them to use your data for other marketing purposes check this box.

Please double check everything you have entered in the form. Mistakes cannot be rectified after you click submit.

If you are experiencing difficulty submitting this Product Guarantee Registration form, please contact the Customer Care Centre.